Returns and exchanges

General Policy

Defective items can be exchanged within 14 days of purchased, but must be returned in an unused condition, in their original state and packaging. An original receipt must be produced to show proof of purchase in Singapore.

For personal hygiene purposes, merchandise categorises under toiletries, underwear (inner garments), lingerie & accessories, bedding, feeding items (unless faulty) are non-refundable and non-exchangeable. 

Wrong Item Sent by Us

For any wrong item sent to you, we will provide the right item and retrieve the wrong one at our cost. A exchange can be provided.

For Wrong Size Purchase / Exchanges / Returns

For wrong size purchased, returns or products exchanges, the cost would be borne by the buyer. Store exchange is possible. All exchanges would have to be for items of the same value or higher. Once we have received the item in an unused, good condition and in its original state and packaging, we will proceed with the exchange as agreed. The exchange can also be done at our store. 

Return Address

Littlek Kooma, #02-125, South Wing of NorthPoint City, 930 Yishun Ave 2, Singapore 769098.

Contacts

If you need advice before returning, contact our customer service online: 

 

 

Alternatively, you can write in to us via email at customercare@littlekooma.com

Top

Little Kooma

Open:

930 Yishun Ave 2, Unit 02-125 South Wing, NorthPoint City Yishun Singapore, SG 769098
Little Kooma Logo $10 to $50 +65 87256782