Delivery Information

Track Your Order

Please key in your tracking number which sent to you by email.

Alternatively, you may track by order number as well.

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SG Standard Delivery fee:

For Singapore standard delivery order, estimated delivery within 2-3 working days from date of ordering. please refer to the chart below! 

Total order amount Singapore (2-3 working days)*
Below SGD $35 SGD 2.49
SGD $35 to SGD $50 SGD 1.49
SGD $50 and above FREE

 

SG Same Day Express Delivery fee:

For Singapore 4-hour express delivery order, estimated delivery within 4-5 hours from date of ordering (with cut off at 5pm daily). Delivery fee starting from SGD $7.50. You may calculate the final delivery fee at checkout with your address.

Please note that express delivery is not available on Saturday, Sunday or Public Holiday. In case express order is placed after cutoff time or on weekend/public holiday, the express order will only be processed the next working day. 

Due to unforeseen wether or other road conditions, actual delivery time can be more than 4-5 hours, we seek your understanding in case there is late delivery. 

Self Pickup (FREE) :

You can opt for self pickup at our office at Northstar@AMK from 930am to 530pm daily except weekend and public holiday. Please place your order online, and wait for our email notification for further instructions when it is ready to be collected. 

Malaysia Standard Delivery fee:

Amount in Malaysia Ringgit are indicative, actual amount may vary slightly due to currency conversion rate. *Additional charges apply for Sabah and Sarawak area. Please refer to final shipping fee display on checkout page. 

Total order amount Malaysia  (4-7 working days)
Below RM 110 RM 14.90
RM 110 to RM 190  RM 5.90
RM 190 and above FREE

 

Flat rate delivery to Indonesia and Australia. Please refer to below rate chart. 

Countries Fee
Australia SGD $25
Indonesia SGD $20

 

If orders are undelivered during the first try, our courier will contact you to arrange another delivery attempt. We will attempt delivery up to 2 times before returning your order to the warehouse. If you require additional delivery after that, another round of courier fees will have to be charged. Exceptional circumstances beyond our control such as bad weather or courier delays may cause your order to take longer to deliver.


Urgent Delivery & Other Oversea Delivery

If you need urgent delivery for special circumstances please chat with us online to find out more. For oversea delivery outside Singapore, please also chat with us online to find out more!